1. Who we are
This website is operated by NoGIL Mining, South Africa ("we", "us"). You can reach us on WhatsApp at 072 646 7688.
2. Orders
When you place an order, you make an offer to buy. A contract only exists once we confirm your order on WhatsApp or by email. We may decline an order, for example if stock has run out or a price was shown incorrectly, and we'll refund anything you've paid.
Items marked "Under refurbishment" are reserved for you when you order and ship once they've been serviced and tested. We'll tell you the expected date when we confirm your order.
3. Prices and payment
All prices are in South African rand. "Public price" shows the price the item is or will be listed at elsewhere. If a price on the site is clearly wrong, we'll contact you before processing the order, and you can cancel for a full refund.
We accept EFT, card and Instant EFT through our payment provider, and cash on collection. EFT orders are held for 48 hours awaiting payment.
4. Delivery and collection
We deliver by courier anywhere in South Africa. The courier fee is shown at checkout. Most orders are dispatched within 2–3 working days of payment (refurbishment items once ready), and delivery usually takes a further 2–5 working days depending on your area. You'll receive a tracking number on WhatsApp.
Collection is by arrangement. Please check your parcel when it arrives and tell us within 48 hours if anything is damaged in transit, with photos of the box and the item.
5. Cancellations
You can cancel an order at any time before it's dispatched or collected for a full refund. Refunds are paid back to the original payment method within 7 working days.
6. Returns and faulty goods
If an item arrives faulty, not as described, or damaged, contact us within 7 days of delivery. We'll repair, replace or refund it, in line with the Consumer Protection Act. Used and refurbished items are sold in the condition described on the product page.
Change-of-mind returns are accepted within 7 days if the item is unused, in its original packaging and in the same condition. The customer pays the return courier cost.
7. Warranty
Each product page states the condition of the item. Any warranty on a specific unit will be confirmed in writing when we confirm your order. Warranty does not cover damage from incorrect wiring, power surges, water, overheating from poor ventilation, or unauthorised firmware.
8. Using mining equipment
Mining hardware draws a lot of power and makes noise. You are responsible for safe electrical installation and for complying with local by-laws. Mining income depends on network difficulty, coin prices and electricity costs, and is never guaranteed. Nothing on this website is financial advice.
9. Contact
Questions or complaints? WhatsApp 072 646 7688 and we'll do our best to sort it out quickly.