What we collect
When you order, we collect your name, WhatsApp number, optional email address, delivery address and order details. We don't see or store card numbers. Card payments are handled by our payment provider.
Why we use it
- To process, deliver and support your order.
- To contact you about your order on WhatsApp or by email.
- To keep records required by law (for example, tax).
We don't sell your information, and we only send you marketing if you ask us to.
Who we share it with
Only the providers we need to fulfil your order: the courier (name, number and address), our payment provider, and our website host. Each is required to protect your information.
How long we keep it
Order records are kept for 5 years for tax and accounting purposes, then deleted. You can ask us to delete other information sooner.
Your rights
You may ask to see, correct or delete your personal information, or object to how we use it. WhatsApp us at 072 646 7688. If you're not happy with our response, you can complain to the Information Regulator (inforegulator.org.za).
Cookies and storage
We don't use advertising or tracking cookies. Your browser's local storage remembers your cart between visits. It's essential for the shop to work and never leaves your device unless you place an order.
Information officer
The owner of NoGIL Mining is our information officer and can be reached on WhatsApp at 072 646 7688.